Privacy Policy
Privacy Policy
Privacy and information security are important to ADG Doors and Windows (hereinafter “we”, “us”). For this reason, we have implemented protection measures and sound management practices for your personal information in accordance with applicable laws, in particular Law 25.
This privacy policy (the “Policy”) describes our practices regarding the collection, use, processing, disclosure and retention of the personal information of our customers, visitors and users.
By using our website Portesetfenetresadg.com (the “Website”) or communicating with us by technological or other means, you agree that we may collect, use, process, disclose and retain your personal information in accordance with the terms described in this policy.
Purpose of this Policy
This Policy tells you what personal information we collect, how we process it, and when we need to disclose it to subcontractors or third parties.
The term “personal information” means any information which concerns a natural person and which reveals, directly or indirectly, something about their identity, characteristics or activities. For example, this may include your name, date of birth, personal email address, financial information or personal identification numbers.
Contact us
Any comments, questions, requests, concerns, exercise of rights or filing of a complaint relating to this Privacy Policy must be sent to Carole Micheli, Personal Information Protection Officer (RPRP), at the following contact details:
ADG Windows and Doors
Address: 3340, rue Jacob-Jordan, Terrebonne, QC J6X 4J6 Email: rp@pfadg.ca
Consent to collection of personal information
This privacy policy tells you the following:
• What personal information we collect and for what purposes
• Our means used for collection
• How we treat them
• When we need to communicate it to subcontractors or third parties
• Our privacy and security measures
• Your rights related to your personal information
By providing us with personal information, you authorize ADG Doors and Windows to collect and process your personal information which is necessary to offer you our products and services. Please note that you can opt out of our collection of personal information about you by electronic means. To do this, please contact us as indicated in the “Contact Us” section.
The consent you give us when collecting or processing your personal information may be withdrawn at any time. We will ensure that we respect your choice in accordance with our legal obligations.
In the course of our activities, we collect and use personal information according to specified means of collection such as:
• When browsing our website;
• During our communications by telephone, email or in person.
Personal information collected
In the course of our activities, we may collect, process and use different types of personal information. We strive to limit the collection of personal information to that which is necessary to provide our services to you or which is permitted by law.
Below is the personal information we collect and how it is used:
⮞ Via our website and all electronic means or sites:
• identifying information, such as your first and last name, your postal address, your email address, your home telephone number if you communicate with us on a personal basis and not on behalf of a company via our website or by e-mail ;
• information relating to your purchases, your language of communication and sometimes information on your preferences or consumption habits.
⮞ During your interactions with us:
• information that you choose to provide or transmit to us, for example, when you complete a form (registration, job application, after-sales service, etc.), respond to surveys or communicate with one of our employees or representatives in a personal capacity.
Use of personal information
Generally, we use your personal information for the purposes permitted or required by law, or for the following purposes:
• offer or improve our products and services or develop new products and services;
• allow you to apply for a job, answer your questions, collect opinions and comments or provide you with assistance if necessary;
• operate, maintain, supervise, develop, improve and provide all features of our website;
• for the purposes of verifying your identity, your personal background, as permitted by law, or to comply with our obligations under applicable laws and regulations;
• send a quote, an invoice;
• send messages, updates, security alerts or transmit communications as required by law;
• administer a contest, promotion, survey or other feature of the Website or our Services;
• carry out research and analysis relating to our business and our services;
• detect and prevent fraud, errors, spam, abuse, security incidents and other harmful activities;
• establish, exercise or defend a right or legal proceeding.
We always respect the purposes for which we collected your personal information. If we wish to use or disclose your personal information for other purposes, we will ask for your consent, except as permitted by law.
Individuals under the age of 14
Our website is not intended for individuals under the age of 14. We do not knowingly collect any personal information from individuals under the age of 14. If you are under 14 years of age, you should not provide us with your personal information without the consent of your parent or guardian.
If you are a parent or guardian and you learn that your child has provided us with personal information without consent, please contact us as indicated in the “Contact Us” section to request that we delete that child’s personal information from our systems.
Communication of personal information
As part of our activities, we make your personal information accessible to our
employees, consultants or agents whose functions require it.
Although we try to avoid sharing your personal information with third parties, we may use service providers to perform various services on our behalf. In these circumstances, we only provide the personal information necessary to carry out their mandate and we undertake to ensure that the principles set out in this Policy are respected.
In addition, these service providers offer us sufficient guarantees regarding the implementation of adequate protection measures for your personal information processed or communicated before your personal information is communicated to them. When our service providers no longer need your personal information, we ask them to destroy this data appropriately.
The personal information that we collect and retain remains protected and is securely hosted on servers located in Quebec, with the exception of our data storage services which may host certain data outside Quebec (Canada or States). -United).
We may also share, transfer or communicate, in strict accordance with this Policy, your personal information with third parties when required to do so by law or as part of a commercial transaction aimed at sale, transfer or assignment, in any or in part, ADG Doors and Windows or our assets. In this case and should the commercial transaction materialize, we will inform you before your personal information is governed by another confidentiality policy.
We do not sell, trade, or otherwise share your information.
personal information to third parties, subject to the exceptions provided for by law.
Retention of personal information
Subject to applicable laws, we retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless you consent to your personal information being used or processed for another purpose. After this period, your personal information will be securely destroyed or anonymized.
To obtain more information about the periods for which your personal information is retained, please contact us as indicated in the “Contact Us” section.
Rights regarding personal information
You have the following rights:
Access: the right to be informed of the personal information we hold about you and to request a copy of documents containing your personal information, subject to exceptions provided by applicable law;
Accuracy and rectification: the right to have the personal information we hold about you rectified, modified and updated if it is incomplete, ambiguous, out of date or inaccurate;
Withdrawal: the right to withdraw or modify your consent to ADG Doors and Windows collecting, using, communicating or storing your personal information at any time, subject to applicable legal and contractual restrictions;
De-indexing: the right to ask us to stop disseminating your personal information and to de-index any link attached to your name which gives access to this information if this dissemination contravenes the law or a court order;
Information: the right to be informed when you are the subject of a decision based exclusively on automated processing or when using identification, location or profiling technology and the means offered to activate these functions;
Complaint: the right to file a complaint with the Commission for Access to Information, subject to
conditions provided for by applicable law.
To exercise any of these rights, please contact us as indicated in section
“Contact Us” of this Policy.
Protection of personal information
ADG Doors and Windows has implemented physical, technological and organizational security measures aimed at adequately protecting the confidentiality and security of your personal information against loss, theft or any access, disclosure, reproduction, communication, use, modification not authorized.
These measures include controlling access to our offices and our equipment, setting up a secure connection on our website between your device and our server, raising awareness among Portes et vins ADG employees of this Policy, obtaining their commitment to comply with it and to respect the confidential nature of your personal information as well as the adoption of governance aimed in particular at the secure retention and destruction of your personal information.
In addition, we limit access to your personal information to staff members who need it to perform their duties. These people only have access to the information necessary to carry out their tasks.
Despite the adoption of such measures, we cannot guarantee the absolute security of your personal information. If you have reason to believe that your personal information is no longer protected, please contact us immediately as indicated in section
“Contact us”.
Limitation of liability
ADG Doors and Windows undertakes to take all reasonable means to ensure a level of confidentiality and security of personal information in accordance with appropriate technological standards given its sector of activity.
Despite the above, you declare that you understand and recognize that no computer system offers absolute security and that some risk is always present when transmitting personal information on the public network that is the Internet.
You therefore accept that ADG Doors and Windows cannot be held responsible for any violation of confidentiality, hacking, viruses, loss, theft, misuse or alteration of personal information transmitted or hosted on its systems or those of a third party. You also declare that you waive any claim in this regard, except in the event of gross negligence or willful misconduct on the part of Portes et vins ADG.
Consequently, you agree to release ADG Doors and Windows and its officers, directors, related persons and business partners from any liability for any damage of any nature whatsoever, whether direct or indirect, incidental, special or consequential in connection with with the use of your personal information.
In the event of a violation of the confidentiality or security of your personal information which presents a high risk to your rights and freedom, this violation will be notified to you as soon as possible, and ADG Doors and Windows will take the necessary measures to preserve the confidentiality and security of your personal information.
Cookies
We use cookies and other similar technologies (collectively,
“cookies”) to help us operate, protect and optimize the website and the services we offer. You can configure your browser so that you are informed of the installation of cookies during your visit to the website, so that you can decide, in each case, to accept or refuse the use of some or all of them. Cookies.
Among the cookies that we collect via our website, there are in particular the following:
• Functionality cookies: these cookies make it possible to improve and personalize the functionality of the website. They can be activated by our teams, or by third parties whose services are used on the pages of our website. If you do not accept these cookies, some or all of these services may not function properly.
• Performance cookies: these cookies allow us to determine the number of visits and traffic sources, in order to measure and improve the performance of our website. They also help us identify the most/least visited pages and evaluate how visitors navigate the website. All information collected by these cookies is aggregated and therefore anonymized. If you do not accept these cookies, we will not be informed of your visit to our site.
• Targeted advertising cookies: these cookies may be set up on our website by our advertising partners. They may be used by these companies to build a profile of your interests and provide you with relevant advertising on other websites. They do not directly store personal data, but are based on the unique identification of your browser and Internet device. If you do not allow these cookies, your advertising will be less targeted.
Updating this Policy
We reserve the right to modify this Policy at any time in accordance with applicable law. If there are any changes, we will post the revised version of the Privacy Policy, update its last update date, and provide notice of the update on the home page of our website. The notice will indicate the date of its publication, the general purpose of the modifications made and the date on which the modifications come into force.
We encourage you to consult this Policy each time you access our website in order to stay informed of the protection measures and healthy practices for your personal information.
If you do not agree to the new terms of the Privacy Policy, we invite you to no longer use our website and our services. If you choose to continue to use our website or our services after the new version of our Policy comes into effect, your use of our website and our services will then be governed by this new version of the Policy.
This policy was last updated on June 10, 2024.